Important information
1 June 2025
1300 665 553
Enquire OnlineWe are making changes to our Fees, Charges and Transactions Terms and Conditions
Woolworths Team Bank is committed to providing banking that is always fair and easy for our valued team members and their families.
We are constantly looking for ways to enhance your banking experience and deliver the best possible products and services. As part of this commitment, we regularly review all aspects of Woolworths Team Bank to ensure we are aligned with the evolving market.
Our fee structure reflects this commitment by helping you minimise costs and by recognising your support when you choose us for investing, borrowing, saving, or your everyday transactions.
The updated fee structure will be effective from 1 July 2025 with fees being charged on the 31 July 2025.
Fees and Charges
| Account and Transaction fees | Current fee | New fee |
|---|---|---|
| Direct Debit dishonour fee | $10 | $20 |
| Paper statement fee Make the switch to eStatements | $2 per statement | $3.50 per statement |
| Dormant account keeping fee | $20 p.a. | $20 each 6 months |
| Christmas Club account | $5 for each withdrawal before maturity | $10 for each withdrawal before maturity |
| VISA Card fee | New Fee |
|---|---|
| Card fee* | $2 per month |
| Personal loan fee | Current fee | New fee |
|---|---|---|
| Personal Loan establishment fee* | $250 | $299 |
*Personal Loan establishment fee is waived for members with regular deposits into their account.
| Home Loan fees | Current fee | New fee |
|---|---|---|
| Home Loan establishment fee* | no fee | $299 |
| Home Loan variation fee | $150 | $200 |
*Home Loan establishment fee is waived for members with regular deposits into their account.
| Credit Service fees | Current fee | New fee | |
|---|---|---|---|
| Field call fee | Where a Woolwoths Team Bank staff member makes, or attempts to make, a personal visit to discuss arrears in repayments or any other reason Woolworths Team Bank considers necessary. | $45 | at cost |
