Direct Debit and Credit Services

With our Direct Debit Bill Paying Service you can prearrange payment of an authorised sum to a nominated recipient at nominated intervals.

You can have many of your payments debited directly from your account. Examples include:

  • Utility bills
  • Insurance payments
  • Credit card monthly repayments
  • Loan repayments
  • Charitable donations

To find out if you can establish your payments on the direct debit system please speak to one of our members services staff on 1300 665 553.

Credit Services

You can also have money directly credited to your account via the Direct Credit system by quoting our BSB 803-161 and your account number. Examples include:

  • Salary
  • Pension/allowance
  • Tax refund

Providing this information to the payee will allow them to make payment in this fashion.

Note: when providing information on your membership, always adopt sensible security practices.

Periodical Payments

This service enables you to make a payment or transfer to yourself or another party from your savings account on a regular basis.

Periodical payments can be set up to recur (e.g. weekly, fortnightly, monthly, quarterly) for an indefinite or fixed number of payments or transfers.

Outgoing payments can be in the form of transfers to another member’s account or another financial institution. Payments can also be by cheque posted to an address you nominate or to a BPAY biller.

Users of our Internet Banking Service can create their own periodical payments. What’s more, you can view, edit or delete any existing periodical payment instruction we hold on file for you. A receipt is generated to confirm your request.


If you have any questions, please contact us